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Commonwealth Medicine medical home facilitators achieve expert certification

September 16, 2013
Joan D. Johnston and Jeanne Cohen certified as expert medical home facilitators

Two of Commonwealth Medicine’s medical home facilitators, who assist primary care practices transforming into patient-centered medical homes, have achieved certification as Patient-Centered Medical Home Content Experts from the National Committee for Quality Assurance.

Jeanne Cohen, RN, MS, and Joan D. Johnston, RN, CIH, CPE, are both facilitators in the Center for Health Policy and Research’s office of Healthcare Innovation & Quality. The office provides consultation and training on primary care practice redesign to improve outcomes, enhance patient experience and reduce costs.

UMass Medical School’s Commonwealth Medicine division has partnered with the Massachusetts Executive Office of Health and Human Services in the Massachusetts Patient-Centered Medical Home Initiative. The project focuses on helping 45 practices across the state implement a new model of care that promotes increased access, improved coordination and greater involvement of patients and families in all decisions. The initiative is led by Deputy Chief Medical Officer Judith L. Steinberg, MD, MPH.

The certification program at NCQA, a private, not-for-profit dedicated to improving health care quality, is the only one of its kind for patient-centered medical home advocates. In order to achieve content expert status, professionals must complete educational seminars, pass a comprehensive exam and commit to continuous learning and recertification.