Donna Jones brings a diverse dental care background to the Office of Clinical Affairs, the MassHealth clinical decision support unit that is staffed by UMass Chan Medical School. She serves as Dental Director for the state’s Medicaid program in this role.
Jones has served as the dental director for four federally qualified health centers, most recently at CompleteCare Health Networks NJ. Jones also has health plan experience, including as associate dental director for New York and New Jersey and dental director for Pennsylvania for United Health Group Company/AmeriChoice. She has deep understanding of provider reimbursement methodologies and claims processing for Medicaid plans, as well as expertise in provider recruitment, dental care outreach and education, and quality assurance and improvement. Additionally, she has had her own private dental practice.
Jones has held academic appointments with the University of Texas School Of Dentistry at both the San Antonio and Houston campuses.
Jones received her dental degree from the University of Pennsylvania School of Dental Medicine and her master’s in public health from Temple University.