As the director for Client Relations, Jorge Sanchez manages the Office of Client Relations team that oversees contractual service obligations with Massachusetts state agency clients, and acts as the main liaison between Commonwealth Medicine business units and external clients. He also supervises special projects and provides staff with consultative support and training on client relationship management best practices, business strategies, and objectives to advance our clients' priorities and exceed their expectations.
In addition, Sanchez serves as co-chair of the Commonwealth Medicine Cultural Diversity Committee and a member of UMass Medical School’s Committee on Equal Opportunity and Diversity.
Sanchez joined Commonwealth Medicine from the Massachusetts Department of Public Health, where he most recently served as director of Communications and Training within the Enterprise Invoice Management/Enterprise Service Management (EIM/ESM) Management Office. In this role, he was responsible for agency-wide business process requirements and analysis for more than 400 contracts totaling $300 million. Prior to that, he held the roles of director for Health Communications in the Office of HIV/AIDS at the Department of Public Health, and program director for statewide HIV Education and Recovery Environments (SPHERE) at Health Imperatives, Inc.
Sanchez earned a Bachelor of Science and Master of Education degrees from the University of Pittsburgh.