Disability claims can be tricky, especially when it comes to concussions and brain injuries, and insurance adjusters often have to make difficult calls. Having the right clinical knowledge is crucial.

To ensure the right decision is made for individuals going through a disability determination, benefits agencies and organizations should utilize medical professionals and specialists to achieve  well-informed conclusions, according to a UMass Medical School disability evaluation expert.

Access to a wide variety of professionals in different specialties is imperative for independent disability reviewers when making a determination, according to the disability determinations medical director at UMass Medical School.