MassOptions Call Center

Monday, March 14, 2016

UMass Medical School’s UHealthSolutions Inc. staffs the call center for MassOptions, a resource for services to help elderly residents, individuals with disabilities and their caregivers. Administered by the Massachusetts Executive Office of Health and Human Services, MassOptions is funded through a portion of a $135 million Centers for Medicare & Medicaid Services grant. UHealthSolutions, a business affiliate of UMass Medical School, has a dedicated MassOptions team. MassOptions is a free program that is open from 8 a.m. to 8 p.m. seven days a week. The specialists can be reached by calling the toll-free phone number 1-844-422-6277 or by visiting the website at

Joyce A. Murphy, executive vice chancellor of UMass Medical School's Commonwealth Medicine division, spoke at a press conference highlighted in this video.