Best Practices for Member Outreach and Engagement How Effective ACOs Build Understanding and Respect

Monday, June 24, 2019
White paper cover
Jessica Carpenter, MS, RD, LDN
Commonwealth Medicine
Jocelyn Gordon, JD, MS
Commonwealth Medicine

By creating stronger connections and nurturing communications with their members, Accountable Care Organizations (ACOs) and Community Parttners (CPs) improve compliance with care plans and prescriptions, reduce medical costs, and increase member satisfaction. 

Discover the best practices for improving member engagement and understanding in this white paper. 

We are currently supporting ACOs and CPs through the MassHealth Delivery System Reform Incentive Payment Program (DSRIP) Technical Assistance (TA) Program and the MA DSRIP TA Marketplace. Learn how we can work with you across six TA Domains.