This presentation describes how to use data to develop outcome-based measures to ensure the quality of home and community-based services (HCBS).
This fact sheet presents a summary of the effects of Chapter
58 of the Acts of 2006, "An Act Providing Access To Affordable, Quality, Accountable Health Care," as reported in the many studies that have focused on Massachusetts’ reform. This high-level review summarizes the findings in various categories, including insurance coverage, access to care, health care utilization, and affordability for consumers.
This report provides a comprehensive overview of the MA Personal and Home Care Aide State Training (PHCAST) Grant Project funded by the U.S. Department of Health and Human Services, Health Resources and Services Administration, Bureau of Health Professions, Division of Nursing. The grant aimed to improve existing training for home care aides, offer training for personal care attendants, increase transferability of the workforce, and reduce turnover.
We work with multiple state agencies and a multidisciplinary team to oversee clinically robust prior authorization requirements for specific behavioral health medications and polypharmacy regimens in pediatric members in the Massachusetts State Medicaid program.
An analysis of the Massachusetts Patient-Centered Medical Home (MA PCMHI) at 46 participating practices finds that primary care practice transformation takes time; care transitions, including emergency room and post-discharge follow-up care, require the development of new clinical workflows; and the processes of care are more likely to improve before outcomes are affected.
This poster describes a project that used a patient-centered medical home model to improve cervical cancer screening for patients at Duffy Health Center in Hyannis. Lessons learned include identifying existing opportunities to provide whole-person care may provide revenue enhancement and practice workflow tools require user input to be accepted and effective.
A pro-active multidisciplinary team-based care model was developed after identifying key skills and competencies needed for a patient-centered medical home workforce. This poster adresses what thoe new roles are in that model, and their individual responsibilities.
Primary Care Payment Reform (PCPR), an alternative payment pilot program of MassHealth with learning collaborative support from UMass Medical School, demonstrated that behavioral health integration is a necessary component of whole-person care and a complex, but highly accomplishable task.
Our team partnered with UMass Memorial Medical Center’s Urology and Anesthesiology departments on a pilot patient-centered, physician-led, multidisciplinary team-based system of coordinated care for the surgical patient. The goals were to improve the patient experience, improve health care and reduce costs.
UMass Medical School’s UHealthSolutions Inc. staffs the call center for MassOptions, a resource for services to help elderly residents, individuals with disabilities and their caregivers. Administered by the Massachusetts Executive Office of Health and Human Services, MassOptions is funded through a portion of a $135 million Centers for Medicare & Medicaid Services grant.
A report prepared by UMass Medical School summarizes the findings of a qualitative study in which 33 uninsured individuals were interviewed about their experience living without health insurance. The findings can help to better understand the remaining barriers to coverage and inform strategies to reduce the uninsured.
This resource provides at-a-glance information about the approaches of 15 other states with established or pending community health worker certification systems. The table reveals commonalities and wide variability across state systems, which is an evolving process and may change with time.
Nearly three years ago, I wrote a TMM about Jorge. This is the beginning of that piece:
We manage all program administration activities for the Massachusetts State Supplement Payment program, a federally mandated cash assistance program, saving the state more than $20 million per year.
Our Public Provider Reimbursement unit maximizes collection of federal and state dollars for health care and related services provided by public hospitals, mental health clinics, psychiatric hospitals, skilled nursing facilities and community-based programs.
UMass Medical School’s Clinical Pharmacy Services division designs flexible and effective medication therapy management (MTM) programs with focuses on safety, efficacy and cost. Our approach is rooted in a mission to improve health outcomes for patients and is tailored to meet individual client needs.
Clinical Pharmacy Services has expertise in medication adherence strategies, prescriber outreach, clinical guideline development, pharmacy analytics, formulary management, pharmacoeconomic analysis and patient-centered medical homes. Our team develops and implements management strategies to contain overall costs and promote optimal therapeutic outcomes for Hepatitis C patients.
To ensure that individuals with disabilities and other potentially vulnerable populations have access to critical services and supports in emergencies or disasters, they must be included in emergency planning. We have successfully implemented a comprehensive emergency planning and response education program in 29 Massachusetts communities, training nearly 1,000 responders, local government representatives, and individuals with disabilities and their families.
In 2014, Vermont Health Connect (VHC) selected UMass Medical School to conduct a customer satisfaction and experience evaluation for the state of Vermont’s health insurance marketplace. In addition to getting an in-depth understanding of the VHC customer experience during the second open enrollment period, our team helped VHC identify areas where it was performing well in serving its customers and where it could improve.
As part of the Massachusetts Patient-Centered Medical Home demonstration, an evaluation was necessary to understand how much practices transformed to become medical homes. Using our survey research expertise, we provided quantitative data to inform the evaluation.
A primary care practice group was interested in achieving Distinction in Patient Experience Reporting by the National Committee for Quality Assurance. Using the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Patient-Centered Medical Home survey, our team conducted the surveys, analyzed the data, and submitted the results on behalf of the client.