Disability Determination

Insights From Our Experts


Our skilled professional medical personnel offer a quality-tested approach that incorporates both a medical and vocational review of each case as appropriate. Our coordinated determination process exceeds benchmarks for both state and federal programs and delivers results in a timely and cost-effective manner. We maintain these high-quality standards while handling more than 40,000 disability determinations each year. We currently provide services for Massachusetts, New Hampshire, and Missouri. Our disability determination services include the following areas:

  • We provide state Medicaid agencies with varying levels of support to help them with their disability determinations
  • In Massachusetts, our team determines disability for MassHealth (Medicaid) eligibility and for the Department of Transitional Assistance state cash assistance program, Emergency Aid to the Elderly, Disabled and Children (EAEDC) as well as for work exemptions for recipients of the department’s TANF program, Transitional Aid to Families With Dependent Children (TAFDC)
  • Our team can help state agencies get through backlogs by taking on elements of the case development process, including collecting medical records and file organization support
  • We support public retirement systems with medical recommendations and clinical expertise for determining disability